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   >> Customer Relationship Management

 
- INGENUITY CRM
 
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- DATA MINING, SYSTEM INTEGRATION, MAINTENANCE & DEVELOPMENT SERVICES
 
- INGENUITY CONSULTING
  Customer Profile and Contact Management

UNLOCK THE REAL VALUE OF YOUR BUSINESS -
by knowing your customers better and intimately

* Complete & detailed customer contacts and information database.
* Easy, fast and secure customer information retrieval.
* Database marketing, prospecting, analysis and planning.
* Deploy unique strategies for each customer grouping created.
* Log all customer's activities, emails and correspondences.
* Generate standardised business documents e.g. quotations / invoices.
* Scheduling & calendar reminders for each customer.

  Features:
 
- Customer information
- Contact person for each customer
- Customer organization structure
- Unlimited note / reminder creation for customer
- Document attachment / filling for customer
- Activity Update for customer
- Time cost analysis for customer
- Contact person information
- Unlimited note / reminder creation for contact person
- Document attachment / filling for contact person
- Business card scanning for contact person
- Multiple searching capability for customer
- Multiple searching capability for contact person
- Multiple view of customer profile
- Multiple view of contact person
- Sales analysis
- Customer payment analysis
- Document mail merge
- Document scanning and filling tools
- Email integration
- Internal document filling system
- Employee daily work schedule
- Employee schedule monitoring
- Employee timesheet


Contact Management CRM overview
in PDF format
Friday, 21 Nov 2008.




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