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SEPTEMBER 2002 -
Ingenuity Ties Up with Philips Malaysia for Call Centre Automation
Philips Malaysia has agreed to partner with Ingenuity to supply the hardware for the
INGENUITY® Call Centre Automation software. The INGENUITY® Call Centre
Automation, which is part of the INGENUITY® CRM software suite, enables companies to
respond to customer support and service issues at an increased rate with greater efficiency.
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SEPTEMBER 2002 -
Ingenuity Advisory Panel Speaks on "Successful Predictive CRM Using Data Mining" at Ingenuity CRM
Seminar
Together with the Avatars VT of Spain/European Network for Intelligent Information Interfaces (i3net),
Ingenuity organised a seminar on "Successful Predictive CRM using Data Mining". The keynote speakers are
Dr Cesar Montes, CEO of Madrid-based Avatars VT, and Dr Javier Segovia, Head of Avatars VT's Data Mining
Department. Both Dr Montes and Dr Segovia are associates of i3net, a network of European Research Centres
and institutions funded by the European Community Research Council. i3net's community of about 450
researchers are focused on research lines of relationships between technology, people and design.
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SEPTEMBER 2002 -
Ingenuity at the Asean Communications and Multimedia Expo & Forum, 2002
The Asean Communications and Multimedia Expo & Forum 2002 was held in conjunction with the Malaysia
ICT Week 2002 and the MSC's annual International Advisory Panel (IAP) Meeting. Among the highlights of
the Expo was Ingenuity’s range of enterprise solutions and Ingenuity’s R&D project in Predictive CRM
and Financial Data Interchange Protocol and its contribution towards ICT progress in Malaysia.
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JUNE 2002 -
MDC and Ministry of Science, Technology and the Environment Approves Ingenuity R&D
Grant
The Multimedia Development Corporation (MDC) and the Ministry of Science, Technology and the Environment
(MOSTE) has awarded Ingenuity with the Multimedia Grant Scheme for Ingenuity's R&D project. The R&D
project will cover the areas of Predictive CRM and Financial Data Interchange Protocol.
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JUNE 2002 -
Shriro Malaysia Selects Ingenuity as Internet Solutions Provider
Shriro Malaysia Sdn Bhd, an
international marketing and distribution company for major brands like Bally, Ricola, Conqueror,
Hasselblad and Lindt, has appointed Ingenuity to develop a dynamic corporate website that is integrated
and managed by the INGENUITY® E-Business Solution web engine.
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JUNE 2002 -
Joven Engages Ingenuity to Provide Financial Solutions
Joven Marketing, the marketing division for Malaysia's leading manufacturer of electronic water heaters,
has appointed Ingenuity as its preferred financial solutions provider via the INGENUITY®
Financial Management Solution (FMS).
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JANUARY 2002 -
Boeing and Ingenuity Discusses Collaborative Plans
The Boeing Company, the world's largest manufacturer of satellites, commercial jetliners and military
aircraft, has selected Ingenuity from the list of MSC-Status Companies for discussions on possible areas
of collaboration between the two companies in Kuala Lumpur recently. |